Purpose

The purpose of this page is to provide clear information about the terms of using our services and products. By using the website and placing orders, you agree to these terms.

1. Website Use

– The website is available to all individuals over 18 years old.
– Any illegal use or violation of national laws is prohibited.

2. Orders and Purchases

– Placing an order implies full acceptance of the sales terms.
– Product specifications and prices may change without prior notice.
– The customer is responsible for the accuracy of the information provided.
– **Once the laser engraving process is completed, orders are non-refundable.**
  – For example, if a keychain has a company logo engraved and the customer later decides they no longer need it, a refund is not possible.
  – Typographical errors or incorrect information provided by the customer are also included in this rule.
  – Payment after the laser process is final and mandatory.

3. Payment and Security

– All payments are made through secure gateways.
– Customer financial information is confidential and will not be shared with third parties.

4. Order Cancellation and Returns

– Orders can be canceled before shipping and before the laser process is performed.
– After the laser engraving process, returns and refunds are not allowed.

5. Responsibilities

– The company is not responsible for any damages caused by misuse or incorrect information provided by the customer.
– Website content and information may change, and the company is responsible for updating it.

6. Contact

– If you have any questions or concerns about these terms, you can contact our support team.